Upload images - losing image caption

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VanessaC
Posts: 55
Joined: Thu Apr 21, 2011 3:28 pm

Upload images - losing image caption

Postby VanessaC » Fri Jul 13, 2012 2:54 pm

hi Paul and team
We are having a problem when trying to upload more than one image. When we save only the first image is saved to the record BUT the image caption is not saved.
To add multiple images or to add an image caption we need to save the record and then go in an edit multiple times to get the information loaded and saved.
We are using IE9
thanks
Vanessa

paul
Posts: 193
Joined: Thu May 08, 2008 10:31 am
Location: Auckland

Re: Upload images - losing image caption

Postby paul » Mon Jul 16, 2012 10:05 am

Thanks Vanessa. We're investigating and should have this fixed this week.

PenderMuseum
Posts: 10
Joined: Mon Jun 10, 2013 1:04 pm
Location: Pender Island British Columbia Canada
Contact:

Re: Upload images - losing image caption

Postby PenderMuseum » Sat Jul 25, 2015 1:26 pm

I know this is an old thread, but I am currently unable to see image captions when multiple images of an object are uploaded and secondary images are then viewed in magnification mode. Only the image caption for the primary image seems to appear. Am I missing something?

Naomi
Posts: 29
Joined: Tue Oct 14, 2014 2:18 pm

Re: Upload images - losing image caption

Postby Naomi » Mon Jul 27, 2015 1:42 pm

Hi there,

There does appear to be an issue with the display of captions on records with multiple images. I've asked our developer to look into this and we'll get back to you as soon as possible.

Kind regards,
Naomi

PenderMuseum
Posts: 10
Joined: Mon Jun 10, 2013 1:04 pm
Location: Pender Island British Columbia Canada
Contact:

Re: Upload images - losing image caption

Postby PenderMuseum » Mon Jul 27, 2015 2:54 pm

Thank you Naomi. I always appreciate how responsive and helpful you are at eHive.

PenderMuseum
Posts: 10
Joined: Mon Jun 10, 2013 1:04 pm
Location: Pender Island British Columbia Canada
Contact:

Re: Upload images - losing image caption

Postby PenderMuseum » Sat Aug 29, 2015 8:45 am

Hi Naomi, Has there been any progress regarding the omission of photo captions for objects with multiple images? Thanks, John

Naomi
Posts: 29
Joined: Tue Oct 14, 2014 2:18 pm

Re: Upload images - losing image caption

Postby Naomi » Mon Aug 31, 2015 2:02 pm

Hi John,

Not as yet I'm afraid. Our developer has spent the last few weeks focusing on scaling eHive's backend servers in order to improve overall system performance. I hope to be able to give you an update on the caption issue next week. My apologies for the delay.

Thanks,
Naomi

Naomi
Posts: 29
Joined: Tue Oct 14, 2014 2:18 pm

Re: Upload images - losing image caption

Postby Naomi » Fri Sep 04, 2015 3:26 pm

Hi John,

The issue with captions not displaying on records with multiple images has been resolved. You should now be able to see captions when you hover your cursor over any of the images, and the caption will also appear in the lower left corner of the photo box when viewing the enlarged image.

Kind regards,
Naomi

PenderMuseum
Posts: 10
Joined: Mon Jun 10, 2013 1:04 pm
Location: Pender Island British Columbia Canada
Contact:

Re: Upload images - losing image caption

Postby PenderMuseum » Sun Sep 06, 2015 7:49 am

Wow, that's great! Very useful feature. Thanks Naomi.


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