Saving

Use this forum to note any problems you find in eHive or suggestions you have for enhancements.
Joela1979
Posts: 2
Joined: Wed Feb 03, 2016 8:52 am

Saving

Postby Joela1979 » Fri Apr 01, 2016 12:26 pm

I have been logged in under my work forum Far North Regional Museum. When I save on ehive recently it has been coming up with ERROR ON PAGE or CANNOT FIND PAGE. This is extremely frustrating as alot and time and effort is spent writing these reports,
Yours Sincerely
Joela Mclean

Naomi
Posts: 29
Joined: Tue Oct 14, 2014 2:18 pm

Re: Saving

Postby Naomi » Fri Apr 01, 2016 1:35 pm

Hi Joela,

I'm sorry to hear you've lost some of the work you've been doing in eHive. Are you able to give me a bit more information so we can get to the bottom of this?

Have you been experiencing any general issues with the internet? If your internet connection cuts out while you are working in the create screen then this can cause issues with the saving process.

Can you also email a screenshot of the error you receive when attempting to save? Please send this to vsl@vernonsystems.com.

Many thanks,
Naomi


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