Problem uploading photos

Frequently asked questions, including solutions to common problems, common tasks, and tips for using eHive.
AZpat
Posts: 1
Joined: Mon Sep 16, 2013 11:53 am

Problem uploading photos

Postby AZpat » Tue Feb 11, 2014 10:34 am

When I attempt to upload a new photo to any of the Mohave Museum records I get the message: The image could not be uploaded to eHive.

I tried loading a copy of a photo that I had previously uploaded for another record and it was also rejected.

This is the record I have been trying to load the photo to: https://ehive.com/account/4938/object/3 ... st_ca_1915


Thanks,
Pat Foley

paul
Posts: 193
Joined: Thu May 08, 2008 10:31 am
Location: Auckland

Re: Problem uploading photos

Postby paul » Wed Feb 12, 2014 12:13 pm

Hi Pat,
We've had a couple of other sites report the problem. We're investigating it and will let you know as soon as we have a workaround or a fix in place.

Thanks,
Paul

paul
Posts: 193
Joined: Thu May 08, 2008 10:31 am
Location: Auckland

Re: Problem uploading photos

Postby paul » Wed Feb 12, 2014 6:15 pm

Hi Pat,
We have identified and fixed a problem with file permissions on some eHive accounts. This should resolve the image upload problem you were having.

Thanks,
Paul


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